Presto Enterprise and Presto SOHO
Product and Support status for Presto SOHO and Presto Enterprise from Collobos Software.
|Product Status||Available on request|
|Activation Status||via license portal|
|Support Status||Customer Support Available|
For customers with a valid license the watermark can be removed by re-licensing the software. Open the software program on the installed computer. Select REGISTER. Enter the account email address and account password to re-register.
Presto v1.7.772 (PC) Release Date 8/10/2015
I have a license but my software is Watermarking
We had to update a library on the store and it impacted the software. The following steps should quickly resolve the licensing issue with the Presto 1 software.
1- Quit the Presto UI
2- Stop the Presto Service
3- Download an updated prestoservice exe at this link
4- Go to c:\programfiles\collobos\presto and simply drag the new exe in the folder. You will be prompted if you want to overwrite the existing file. ACCEPT YES.
5-Restart the Presto Service
This should resolve it within a few seconds if you have a valid license. There is a possibility that it may need to be re-activated. If you continue to have issues, please email support<at>collobos.com and we will assist with your specific case. Please include your license and account email address in the request.
We apologize for the inconvenience.