Troubleshooting Activation

Serial Number (Network Error)
  • Incorrect Serial Number - We recommend copying and pasting.  Be sure not to pick up an extra character at the beginning or end.
  • Proxy - If you are behind a proxy add the proxy creds to the preferences pane.
  • Firewall - Port TCP 443 is used for activation.  
  • Whitelist following URL's.
  • maps.googleapis.com
  • store.collobos.com
Site Name
  • If the site name is already in use, please choose another.
Address
  • Enter a valid address as it would resolve in Google Maps.  
  • If it errors, please restart all services. Then try again.

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