Photo is the wrong size

Photo Programs often automatically format and resize photos.  We don’t have any control over this.
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USER NOTES:  
I TALKED WITH APPLE COMP. TECHS YESTERDAY AND GOT A SENIOR TECH. BETWEEN US, WE FOUND THAT THE PROBLEM WAS PROBABLY IN THE NETWORK SETTINGS ON COMP.- I HAD TO DOWNLOAD THE NEW OS 10.8 MOUNTAIN LION SYS. TWICE AND INITIALIZE MY HARD DRIVE AND THATS WHERE THE PROBLEM CAME FROM. THE NETWORK SETTINGS GOT COMPROMISED-FRACTURED. I WORKED ON THE SETTINGS FOR A WHILE AND FINALLY GOT THE PROB. RESOLVED. 
I CAN NOW PRINT 4X6 AND 8X10 PHOTOS ETC. OKAY. 
I WANT TO "THANK YOU" !! VERY MUCH FOR YOUR HELP AND EFFORTS. 

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