Troubleshooting Presto 2.5 Upgrade

ALL CLIENT APPS (iOS, Android, ChromeOS) HAVE BEEN UPDATED AND NEW APPS REQUIRE THE MOST RECENT VERSION OF PRESTO SERVER.  

The following is for troubleshooting upgrades 2.x-2.5.x.

1-Updating may take you through a re-licensing process.
Presto 2.5 licensing
The Presto Console now has a login.  The default login is admin/admin

2-Confirm all software is up to date.
  • Presto Server & Components: 2.5.2780+
  • Presto Apps: 2.5.2772+
3-Apps won't connect. After confirming the version:

Sitename:  So long as the server software is up to date you should be able to click through.

Login: The login button is dynamic.  When name and password fields are blank, the button permits logging in as "guest".  Once a user begins typing credentials, the button changes to a standard login button.

All Apps: Updating an app/s requires the current server version. We recommend updating at your earliest convenience. Presto Server is however backward compatible with previous versions of Presto previous client apps.

  • Confirm you are on the correct network
  • Run the following lookup: 
  • C:\> nslookup 127-0-0-1.collobos.net

  • If everything is working as it should, you should see output that looks something like this:
    Name:   127-0-0-1.collobos.net
    Address: 127.0.0.1
If the output is a negative response.  Whitelist collobos.net
See Article TLS & *.collobos.net for more details


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